Privacy policy

The present privacy policy defines and informs you of the manner in which Spineway uses and protects the information that you may transmit to us when you use the present site accessible from the following URL: www.spineway.com

Please note that this privacy policy may be modified or supplemented at any time by Spineway, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of the update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult the present privacy and cookie use policy on a regular basis in order to take note of any changes.

I. PERSONAL DATA

In general, you can visit the www.spineway.com website without providing any personal information about yourself. In any case, you are under no obligation to transmit this information to Spineway.

Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested. We collect information when you register on a site, log in to an account, make a purchase, enter a contest, and/or when you log out.

The information collected includes your name, e-mail address, telephone number and/or credit card number in the case of an e-commerce site. In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request. By providing this information, you expressly agree to its processing by Spineway, for the purposes indicated in point 2 below and for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the amended French Data Protection Act of January 6, 1978, Spineway informs you of the following:

1. Identity of the data controller

The data controller is Spineway, whose head office is located at :

7, allée du Moulin Berger - 69130 ECULLY
Phone number: +334 72 77 01 52
Email: info@spineway.com

2. Purpose of processing

Spineway may process your Personal Information:

  • for the purposes of providing you with the information or services you have requested (in particular: sending the Newsletter, commercial offers, etc.); and/or
  • for the purposes of collecting information that will enable us to improve our Site, our products and our services (in particular by means of cookies); and/or
  • to contact you about Spineway events, including product updates and customer support.

3. Recipients

Spineway is the sole recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors used by Spineway (you will find more information about them in point 7 below). Neither Spineway nor any of its subcontractors market the personal data of visitors and Users of its Site.

4. Retention period

Your Personal Information is kept by Spineway only for the time corresponding to the purpose of collection as indicated in 2 above, which in any event shall not exceed 24 months.

5. Data protection rights

You have the following rights concerning your Personal Information, which you may exercise by sending us an e-mail to info@spineway.com mentioned in point 1 or by filling in the form on the contact page.

Right of access and communication of data

You have the right to access your personal information. However, due to Spineway's obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing).

Spineway informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature). To help you in your approach, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the “CNIL”).

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectify data

Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their loved one be taken into account and/or that the necessary updates be made.

To assist you in this process, and in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address mentioned in point 1, by clicking on the following link to a model letter drawn up by the CNIL.

https://www.cnil.fr/fr/comprendre-mes-droits/le-droit-de-rectification-corriger-vos-informations

Right to object

This right can only be exercised in one of the following two situations:

When the exercise of this right is based on legitimate grounds, or

When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.

To help you in your approach, particularly if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response times

Spineway undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

7. Complaint to the competent authority

If you consider that Spineway is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

II. COOKIES POLICY

When you first connect to the Spineway website, you will be warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called “cookies”. Our policy on the use of cookies gives you a better understanding of the measures we have implemented to enable you to browse our website. In particular, it informs you of all the cookies present on our website, their purpose (part I.) and how to configure them (part II.).

1. General information about cookies on the site

Spineway, as publisher of the present website, may install a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you smooth and optimal browsing on our website.

"Cookies” are small text files of limited size that enable us to recognize your computer, tablet or cell phone and personalize the services we offer you.

The information collected through cookies does not allow us to identify you by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where Spineway has obtained your prior consent, or where disclosure of such information is required by law, court order or any administrative or judicial authority empowered to deal with such matters.

To give you a clearer idea of the information that cookies identify, you will find below a table listing the different types of cookies likely to be used on the Spineway website, their name, purpose and retention period.

2. Setting your cookie preferences

You can accept or refuse cookies at any time.

When you first connect to the Spineway website, a banner briefly presenting information on the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing on the Spineway website (by loading a new page or clicking on various elements of the site, for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

  • Cookies exempt from consent
    In accordance with the recommendations of the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés - CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the website, or their sole purpose is to enable or facilitate electronic communication. These include session ID cookies, authentication cookies, load balancing session cookies and interface personalization cookies. These cookies are fully subject to the present policy insofar as they are issued and managed by Spineway.
  • Cookies requiring your prior consent
    This requirement concerns cookies issued by third parties and qualified as “persistent” in that they remain on your terminal until they are deleted or expire.
    As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (notably PIWIK), advertising cookies (which Spineway does not use) and social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn).
    Audience measurement cookies compile statistics on visits to and use of various elements of the website (such as the content/pages you have visited). This data is used to improve the ergonomics of the Spineway website. An audience measurement tool is used on this website: Google Analytics, whose privacy policy is available at the following link:
    https://www.google.com/analytics/learn/privacy.html?hl=fr
  • Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the Spineway site, in particular via a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies exist and may be present on the Spineway site:
  • Various tools are available for setting cookie parameters
    Most Internet browsers are configured by default to allow the deposit of cookies. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.

    WARNING: We draw your attention to the fact that refusing to accept cookies on your terminal may nevertheless alter your user experience and your access to certain services or functionalities of this website. Where applicable, Spineway declines all responsibility for any consequences linked to the deterioration of your browsing conditions which may occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. Such consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result. Your browser also allows you to delete existing cookies from your terminal, or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but they do mean that you lose all the benefits of cookies. Please take a look at the various tools available to you below, so that you can configure the cookies placed on your terminal.
  • Setting up your Internet browser
    Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, click on the links below to access the appropriate menu in your browser:

For further information on cookie management tools, please consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any questions or require further information about this cookie policy, please contact us using our contact form.

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